You ask…we answer
Q – Are you insured?
A – Yes, we have $20 million public liability insurance.
Q – What areas do you deliver to?
A – We can deliver to the Hunter, Port Stephens and Central Coast regions. We are Newcastle based, and consider ‘local’ return delivery (included in package cost) to be the suburbs below. An additional fee will apply for return delivery to suburbs outside of these, and we will include this amount in your quote.
Newcastle and close surrounding suburbs
Maitland and close surrounding suburbs
Q – What do we need to supply?
A – Guests need to supply their own pillows (for hygiene reasons we cannot supply these) and pajamas. You as the host need to provide a suitable place for the sleepover to be held – one that’s large enough (see space required below) and cleared of precious belongings/breakables.
Q – How much space do I need?
A – We require a minimum of 4m by 3.1m of clear floor space to set up for a sleepover for 6 children not taking into account access into the room. Please ensure that there is sufficient walking space around the perimeter.
Q – Do you dry hire ie. can I pick it up from you and do it myself?
A – Not at this stage. Our Insurer advises that it is in the best interests of our clients and ourselves if we set it up, in order to maintain our equipment booking after booking and to ensure that setup is professionally managed and signed off on. We are professional stylists and will ensure every tent is perfect. Treat yourself and let us do all the pack up, pack down and vacuuming for you!
Q – Do you have options for boys as well?
A – Yes – our little Man Cave is a Fort Design especially designed for the guys – tactile, interactive and modern.
Q – What if we have less than 6 guests?
A – We work with minimum numbers to ensure our high delivery standards, but would be happy to discuss with you your numbers and plans.
Q – Love the concept, but the birthday child loves the colour ____ and their style is more ____…can you help?
A – Can do! We are happy to put together a package for your consideration that’s tailored to your theme and style.
Q – Is your bedding professionally laundered?
A – Yes it is – we use Hamilton Laundrette.